Terms of Service

These Terms of Service ("Terms") govern your use of the Maple Bella website and your purchases from us. Maple Bella is operated by Ds Digital Commerce (company number 92701272). By browsing this site or placing an order, you agree to these Terms. Please read them; we have kept them as clear as we can.

1. Who we are

Maple Bella is an online clothing store operated by Ds Digital Commerce, registered at Zwaluwlaan 39, Ede, 6713 BS, Gelderland, Netherlands, fulfilling US orders from a warehouse at 365 Chelsea St, Boston, MA 02128, USA.

2. Products, descriptions, and pricing

We work hard to describe and show our products accurately, including colors, fabrics, and measurements. Even so, screens and devices vary, so actual colors and details may differ slightly from what you see. All prices are in US dollars and may change at any time. We reserve the right to correct errors in pricing or product information, and to cancel and fully refund any order affected by an obvious error.

3. Orders and acceptance

Placing an order is an offer to purchase. We confirm orders by email, and a contract is formed when we send that confirmation. We may, in limited cases, decline or cancel an order, for example where an item is unavailable, where we suspect fraud, where a pricing or product error has occurred, or where payment cannot be completed. If we cancel an order you have paid for, we will refund you in full.

4. Availability

All items are subject to availability. We may update, add, or discontinue products at any time without notice.

5. Shipping, returns, refunds, and payment

Delivery, returns, refunds, and payment are governed by our Shipping Policy, our Return & Refund Policy, and our Transaction Policy, which form part of these Terms. Please review them for full details.

6. Acceptable use

You agree to use our website lawfully and not to misuse it, disrupt it, attempt to gain unauthorized access, introduce harmful code, or use it in any way that could harm Maple Bella or others. You may not use our content for unlawful or commercial purposes without our permission.

7. Intellectual property

All content on this site, including the Maple Bella name, logo, the maple leaf emblem, text, graphics, and images, is owned by us or our licensors and is protected by law. You may not copy, reproduce, distribute, or use any of it without our prior written permission.

8. Limitation of liability

We provide our website and products with reasonable care and skill. To the fullest extent permitted by law, Maple Bella and Ds Digital Commerce are not liable for indirect, incidental, or consequential losses arising from your use of the site or products. Nothing in these Terms limits any rights you have under applicable consumer protection law that cannot lawfully be limited.

9. Governing terms and changes

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order. Your continued use of the site after changes are posted means you accept the updated Terms.

10. Contact

Questions about these Terms? Email us at support@maplebella.com or visit our Contact page.

Contact information

Store name: Maple Bella
Company name: Ds Digital Commerce
Company nr: 92701272
Email: support@maplebella.com
Phone: +1 857 855 5936
Company Address: Zwaluwlaan 39, Ede, 6713 BS, Gelderland, Netherlands
Warehouse Address: 365 Chelsea St, Boston, MA 02128, USA
Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM ET
Saturday and Sunday: Closed